Housing Administration Assistant
Hjaltland Housing Association Ltd.
| Type |
|---|
| Full-Time |
| Salary |
|---|
| £27,199 - £30,439 |
| Closing Date |
|---|
| 5pm, 7 February 2025 |
| Telephone |
|---|
| 01595 694986 |
| kim@hjaltland.org |
Housing Administration Assistant – Full-Time, Permanent Position
Salary on a scale PA9-12 (Grade 4) £27,199 – £30,439 (including island allowance), the Association operates a contributory occupational pension scheme.
We are seeking a dedicated and detail-oriented Housing Administration Assistant to join our reception team. The ideal candidate will play a crucial role in supporting the day-to-day operations of our housing administration department, ensuring smooth and efficient service delivery to our tenants and stakeholders.
Key Responsibilities:
- Assist with the day-to-day operations of the housing administration department
- Maintain accurate records and files related to housing applications, leases, and tenant information.
- Respond to tenant enquiries and provide excellent customer service
- Coordinate with maintenance staff to ensure timely resolution of tenant issues
- Prepare and distribute notices, letters, and other communications to tenants
- Assist in the preparation of reports and presentations for management
- Perform general administrative tasks such as data entry, filing, and scheduling.
Skills, Experience and Qualifications:
- Minimum of 4 National 5’s (Standard Grades)
- Previous experience in an administrative role, preferably in housing or property management
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work independently and as part of a team
- Attention to detail and accuracy in work.
To discuss the role or request an application form and job description contact Kim Laidlaw, Hjaltland Housing Association, 6 North Ness Business Park, Lerwick, ZE1 OLZ on 01595 694986 or kim@hjaltland.org.
Closing date for applications 7th February 2025 at 5pm.
It is anticipated interviews will be held after week commencing 24th February 2025.
Hjaltland Housing Association is committed to equality and diversity and is an inclusive employer.
6 North Ness Business Park, Lerwick, Shetland ZE1 0LZ
Financial Conduct Authority Reg No. 1832 R (S)
Registered Housing Association No. HAL 127
Registered Scottish Charity 031954
