Wednesday 18 December 2024
 8.2°C   W Strong Breeze
Ocean Kinetics - The Engineering Experts

Transport / Islanders travelling alone on NorthLink using their travel vouchers are discriminated against, Labour claims

The party demands major changes and says travelling on the ferries can be ‘unsafe’

NorthLink passenger ferry Hjaltland arriving at Lerwick Harbour. Photo: Shetland News

THE LOCAL Labour party branch has added its voice to the ongoing concern around the lack of shared cabins and the way government funded travel vouchers are being used on board the NorthLink vessels.

In a letter to transport secretary Fiona Hyslop and Serco NorthLink managing director Stuart Garrett the party branch described journeys on board the ferries as “unsafe” in many cases due to the “lack of proper sleeping accommodation”.

It calls on the transport secretary to ensure that shared cabins are reintroduced as an option and that Shetland travellers eligible for four trip vouchers should have cabin accommodation included per voucher.

The party also wants the widely disliked pods to be replaced by separate male and female dormitories with bunks. In the short term the pod lounges should be separated on a gender basis, the branch said.

This follows on from a harrowing experience a young woman travelling on the ferry in September this year. Shetland News reported on her ordeal at the time

‘It was absolutely insane’ – woman pledges to avoid pod lounges after all-night ordeal

The party’s local secretary Gordon Thomson wrote: “The much-vaunted pods in mixed dormitories are insecure, threatening – especially to solo female travellers – and extremely uncomfortable.

“Too few cabins are available, and the booking system encourages advance ‘holding’ bookings that are often cancelled at the last minute. This is inefficient and unacceptable.

“People are choosing to sleep on the floor but a good night’s sleep is never going to be possible. Those facing long drives next day are being put at serious risk.

Thomson added: “Sharing of cabins by solo travellers is not officially allowed, and that means that Shetland residents travelling alone with concessions and using Scottish Government travel vouchers are having to use all four of their vouchers to secure cabin accommodation for one return trip, or pay extra for exclusive use of cabins.

Become a member of Shetland News

 

“This is inefficient and unacceptable. It seems to illustrate an intrinsic bias against Shetland residents with concessions.”

The full letter can be found here.

In September last year NorthLink chief Garrett spoke to Shetland News about the issue of shared cabins.

He also said NorthLink was comfortable with passengers finding fellow travellers to share a cabin with, as this would then be “their responsibility” rather than that of the company.

There is a well-used Facebook group where people can either offer spare beds in their cabin, or look for a bunk.

A spokesperson for Transport Scotland said shared cabins were an operation decision and not an contractual requirement.

“The operator has taken the decision to remove shared cabins as a booking option,” the spokesperson said.

“NorthLink Ferries continue to offer a variety of accommodation options at various prices including pod lounges, reclining seats, and cabins for those wishing to utilise them, in addition to the free use seating around the vessel.

“Islander fares on the Northern Isles routes, which already receive a 30% discount, were frozen from 2020 to 2024 along with a 20% reduction in cabin fares.”

Become a member of Shetland News

Shetland News is asking its many readers to consider paying for membership to get additional features and services: -

  • Remove non-local ads;
  • Bookmark posts to read later;
  • Exclusive curated weekly newsletter;
  • Hide membership messages;
  • Comments open for discussion.

If you appreciate what we do and feel strongly about impartial local journalism, then please become a member of Shetland News by either making a single payment, or setting up a monthly, quarterly or yearly subscription.

 
Advertisement 
Advertisement 
Advertisement 
Advertisement 
Advertisement 
Advertisement 

Newsletters

Subscribe to a selection of different newsletters from Shetland News, varying from breaking news delivered on the minute, to a weekly round-up of the opinion posts. All delivered straight to your inbox.

Daily Briefing Newsletter Weekly Highlights Newsletter Opinion Newsletter Life in Shetland Newsletter

JavaScript Required

We're sorry, but Shetland News isn't fully functional without JavaScript enabled.
Head over to the help page for instructions on how to enable JavaScript on your browser.

Your Privacy

We use cookies on our site to improve your experience.
By using our service, you agree to our Privacy Policy and Cookie Policy.

Browser is out-of-date

Shetland News isn't fully functional with this version of .
Head over to the help page for instructions on updating your browser for more security, improved speed and the best overall experience on this site.

Interested in Notifications?

Get notifications from Shetland News for important and breaking news.
You can unsubscribe at any time.

Have you considered becoming a member of Shetland News?

If you appreciate what we do and feel strongly about impartial local journalism, then please consider paying for membership and get the following features and services: -

  • Remove non-local ads;
  • Bookmark posts to read later;
  • Exclusive curated weekly newsletter;
  • Hide membership messages;
  • Comments open for discussion.