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News / Sumburgh Airport to provide quiet space for passengers

Ability Shetland's Stephanie Bain, Sumburgh Airport services manager Susan Mail and Shetland Sands' chair Marie Pottinger in the new quiet room at Sumburgh. Photo: HIAL

A NEW quiet space has been opened for passengers travelling through Sumburgh Airport. 

The West Voe quiet room, which is located in the departure lounge, will give anyone requiring peace and privacy a space to go to.

The room is named after the beach which is located close to the airport, and features as a print on one of its walls.

It comes as a result of a collaboration between the airport team and members of the airport accessibility group, which includes Ability Shetland and Shetland Sands.

Sensory toy bags, adaptable light, comfortable seating and a TV are included inside the room.

Sumburgh Airport general manager Andrew Farquhar said accessibility for all passengers was a key part of what they offered.

“Providing an area for people travelling to or from medical appointments, or for anyone requiring a peaceful space, is something we are pleased to offer, and is a great example of how the airport fulfils its role as part of the community,” he said.

Ability Shetland’s team leader Stephanie Bain said the room would be a “really important addition to the airport”.

“Airports can be quite overwhelming for some people with loud noises, bright lights, and bustling crowds,” she said.

“By providing this dedicated space, Sumburgh Airport are promoting inclusivity and supporting disabled individuals and their carers to travel more comfortably and confidently so we are very welcoming of this addition by HIAL.”

And Marie Pottinger, who is chair of Shetland Sands, added: “If a parent who is travelling to Aberdeen regarding the loss of their baby is required to travel on a commercial flight rather than air ambulance, this room will allow them to have space and privacy from the public before boarding.”

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