News / BT cold call warning
BT is reminding its customers to continue being on their guard when receiving cold calls from companies pretending to work on behalf of the communication company.
Local people have recently been receiving calls from a Dartford number trying to extract personal details by telling a tale about contracts which need to be changed after BT Openreach sold telephone lines to a different company.
A BT spokesman said: “Fraudsters often target people over the phone, cold calling them and posing as employees from legitimate companies and organisations, including communications providers such as BT.
“Clearly, fraudsters will use whatever means and methods they can, for example, building up trust to extract personal and financial information and ultimately to steal from them.
“BT works closely with industry including the financial sector and other communications providers, and law enforcement agencies in the UK and abroad to identify, disrupt and bring to justice those responsible for this type of fraud.
“This includes working with partners to close down fake BT websites and BT regularly adds phone numbers identified as nuisance callers to the BT blacklist included in our unwanted calls blocking service.”
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